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Quiz 2 – Data Collection and Process Map

Which is a descriptive statistic? *
Which graph is commonly used to display a distribution? *
Which set contains descriptive statistics? *
Which graph is useful for comparing variation across groups? *
What is the purpose of probability and distribution analysis? *
Which are common probability distributions? *
A call center studies the number of arrivals during a time period. Which distribution is relevant? *
Which tool can be used to assess how well observed data fit an assumed distribution? *
What does process mapping primarily do? *
What does gap identification examine? *
Which set contains process-mapping tools? *
A bank maps loan approval and finds a delay in document verification. What has been identified? *
Why is systematic data collection important? *
What is the purpose of sampling? *
Which are sampling methods identified in the programme? *
A retailer deliberately samples urban and rural outlets separately. Which sampling method is illustrated? *