Quiz 9 – Black Belt Project Completion

What should a Six Sigma project demonstrate at completion? *

Measurable financial or strategic benefits

Only the number of meetings

Only training sessions

Only project documents

Which is an example of a cost-saving benefit? *

Reducing resource consumption or poor-quality costs

Increasing meetings

Increasing documentation

Increasing stakeholders

What does an efficiency gain represent? *

Increase in project scope

Improvement in productivity, cycle time, capacity or resource use

Increase in paperwork

Increase in team size

What does ROI relate? *

Financial return to the investment required

Variation to complaints

Training hours to duration

Defect rate to sampling frequency

Why should baseline and after-improvement data be documented? *

To provide evidence of the project's measurable benefit

To increase scope

To eliminate financial review

To replace the Control Plan

What is a key purpose of Change Management? *

To replace statistical analysis

To help improvements become accepted and sustained

To calculate capability

To define measurement variation

What can resistance to change indicate? *

Uncertainty, concern, lack of understanding or implementation barriers

Guaranteed project failure

Statistical significance

Measurement capability

What is the purpose of stakeholder analysis? *

To identify affected or influential individuals and groups

To calculate ROI

To determine capability

To calculate control limits

What should effective change communication explain? *

Why the change is needed, what is changing and what support is available

Only the project cost

Only the completion date

Only the statistical method

Which tool is identified for managing organizational change? *

Kotter's 8-Step Change Model

Gage R&R

CUSUM

SIPOC

What does adoption indicate? *

Whether the project has a budget

Whether a process map exists

Whether a control chart exists

Whether people are actually using and following the improved process

Why is project documentation important? *

It supports transparency and repeatability

It eliminates process control

It prevents all future variation

It replaces stakeholder communication

What does an SOP define? *

The standard method for performing the process

Financial return

Stakeholder list

Statistical significance

What is the purpose of capturing lessons learned? *

To increase scope

To capture knowledge useful for future work

To replace training

To eliminate ownership

Why is document ownership important? *

It defines who maintains and reviews important documents

It determines ROI

It identifies capability

It replaces closure review

What is the purpose of version control? *

To help prevent conflicting old and new instructions

To calculate savings

To identify customer requirements

To determine sample size

What is the purpose of formal project closure? *

To confirm that objectives, results, controls and documentation have been appropriately addressed

To restart Define

To eliminate ownership

To remove documentation

What does handover accomplish? *

Transfers ownership and operating responsibility to the process owner

Transfers ownership permanently to the sponsor

Removes organizational responsibility

Ends all monitoring

Why is recognition included in project completion? *

To calculate ROI

To acknowledge meaningful project contributions

To replace the closure checklist

To determine statistical significance

Which sequence best represents Black Belt project completion? *

Validate benefits → manage adoption → document results and controls → hand over ownership and close the project

Select project → collect data → perform MSA → begin DMAIC

Map process → conduct DOE → perform FMEA → select stakeholders

Identify waste → create SIPOC → conduct Gage R&R → calculate capability