Quiz 8 – Control and Sustenance

primary purpose of advanced control charts? *

To monitor stability and detect smaller or more subtle process shifts

To calculate project financial benefits

To define project scope

To identify Six Sigma belt responsibilities

What does CUSUM do? *

Accumulates information from observations to detect persistent shifts

Measures agreement between inspectors

Calculates project ROI

Maps material and information flow

What is a characteristic of EWMA? *

It weights recent observations more heavily

It measures only categorical data

It is used only for project closure

It replaces all other control charts

Why might an advanced control chart be preferred when monitoring small process shifts? *

It can be sensitive to smaller or more subtle changes

It eliminates the need for process data

It guarantees no variation

It replaces root cause analysis

Which is an advanced control-chart technique identified in the programme? *

Project Charter

Hotelling's T²

SIPOC

RACI Matrix

When can multivariate monitoring be useful? *

When there is only one project stakeholder

When no process measurements are available

When multiple correlated characteristics need to be considered together

When calculating training hours

What is the purpose of Process Control & Stability? *

To ensure an improved process remains consistent over time

To select the project team

To calculate the initial budget

To identify customers only

How is process stability described? *

The process always produces identical results

The process behaves predictably over time under defined conditions

The process operates without variation

The process requires no monitoring

What distinction should be made when examining process variation? *

Natural causes and special causes

Customers and suppliers

Costs and revenues

Projects and departments

What should an organization do when process instability is detected? *

Ignore the signal

Investigate and act

Immediately close the project

Remove the control system

Why should stability be considered before interpreting capability measures? *

Capability measures should be interpreted in the context of a stable process

Capability measures are unrelated to process behavior

Stability eliminates capability analysis

Capability automatically corrects instability

What is the purpose of corrective action? *

To address the cause of an identified nonconformity or problem and prevent recurrence

To identify customers

To establish project scope

To calculate capability

What is the purpose of preventive action? *

To document only completed corrective actions

To address potential causes or risks before recurrence or occurrence

To calculate ROI

To replace process monitoring

Why should CAPA actions be based on documented facts and root-cause understanding? *

To eliminate verification

To avoid documenting the problem

To provide an evidence-based basis for the actions taken

To replace risk assessment

How should CAPA effectiveness be established? *

The organization should verify that the actions were effective

Effectiveness should be assumed

The project should close immediately

The original problem should be ignored

What is the purpose of a Control Plan? *

To document how improvements will be maintained, including monitoring, responsibilities and corrective actions

To identify the original problem only

To replace all SOPs

To calculate statistical significance

What does the monitoring component of a Control Plan define? *

What is measured and how often

Who receives certification

The original project budget

The number of team members

Why must responsibility be explicitly identified in a Control Plan? *

To identify who owns monitoring and response

To determine project scope

To calculate capability

To select DOE factors

Which sequence best represents the overall purpose of Section 8? *

Detect process changes → maintain stability → address problems through CAPA → sustain improvements through Control Plans

Select project → collect data → conduct DOE → calculate ROI

Map processes → identify wastes → brainstorm → close project

Define scope → select stakeholders → sample → develop Charter

What does CAPA address? *

Corrective action for identified problems and preventive action to reduce recurrence or occurrence risks

Only project financial benefits

Only employee training

Only process mapping