Master Black Belt - Chapter I

A. Strategic plan development

B. Strategic plan alignment

C. Infrastructure elements of improved systems

D. Improvement methodologies

E. Opportunities for improvement

F. Pipeline management

Enterprise wide planning
  1. SWOT
  2. PEST
  3. PESTLE
  4. Ansoff Matrix
  5. Porter’s Five Forces
  6. Hoshin Kanri Matrix
  7. Balance Score Card
A. Strategic Plan Development
  1. Project Deployment
  2. Goals Development
  3. Alignment of goals and process with strategic plan
  4. Aligning the project with business objectives
B. Strategic Plan Alignment
  1. Governance: Deploy Teams
  2. Assessment: Readiness, Maturity Levels
  3. Resources Identification: Identify Candidates, Costs and Benefits
  4. Resources Development: recruit, Train and Coach
  5. Execution: Project Results
  6. Improve: Measure Performance and Improve the System
C. Infrastructure Elements
  1. DMAIC: Define, Measure, Analyze, Improve and Control
  2. DFSS (DMADV): Define, Measure, Analyze, Design, Verify
  3. Lean: PDCA, Kaizen, Kanban
  4. Theory of Constraints
  5. Systems and Management
  6. Other Solving Methods : 8D, Why Why,…)
D. Improvement Methodologies
  1. Project Identification
  2. Project Qualification
  3. Stakeholders Management: Identify relevance and engage stakeholders
  4. Intervention Techniques: Across level alignment and agreement to prevent failures
  5. Creativity and Innovation Tools: Alternative concepts, Divergent thinking like six hats
E. Opportunities for Improvement
  1. Pipeline Creation (Create many projects)
  2. Pipeline life cycle management (Selection process to provide a portfolio of active improvement opportunities)
  3. Regulatory Impact on Pipeline (Prioritize projects based on impacts)
  4. Pipeline Risk Management (Appraise portfolios, critical projects, identify problem areas)
F. Pipeline Management

Enterprise wide Planning

Summary

Master Black Belt - Chapter II

A. Organizational Design

B. Executive and Team Leadership Roles

C. Organizational Challenges

D. Organizational Change Management

E. Organizational Feedback

F. Organizational Performance Metrics

Organizational competencies for Deployment
  1. Systems Thinking
  2. Organizational Culture and Maturity
A. Organizational Design
  1. Executive Leadership Roles
  2. Leadership for Deployment
B. Executive and Team Leadership Roles
  1. Organizational Dynamics
  2. Intervention Styles
  3. Interdepartmental Conflicts
C. Organizational Challenges
  1. Change Management Models
  2. Techniques to gain Commitment
  3. Techniques to overcome Organizational Barriers
  4. Necessary Organizational Structure for Deployment
  5. Organizational Culture Change Techniques
D. Organizational Change Management
  1. Voice of the Customer and Voice of the Process
  2. Capturing and Assessing Feedback
E. Organizational Feedback
  1. Financial Measures
  2. Business Performance Measures
F. Organizational Performance Metrics

Organizational competencies for Deployment

Summary

Master Black Belt - Chapter III

A. Project Management Principles and Lifecycle

B. Project Portfolio Infrastructure and Management

C. Project Portfolio Financial Tools

Project Portfolio Management
  1. Project Management Principles
  2. Project Management Lifecycle Elements
A. Project Management Principles and Lifecycle
  1. Governance Methods and Tools
  2. Cross functional Process assessment
  3. Executive and midlevel Management Engagement
  4. Prioritization
  5. Performance Measurement
  6. Monitoring
  7. Status Communication
  8. Supply/Demand Management
  9. Corrective Action
B. Project Portfolio Infrastructure and Management

Organizational competencies for Deployment

Summary
  1. Budgets and Forecasts
  2. Costing Concepts
C. Project Portfolio Financial Tools

Master Black Belt - Chapter IV

A. Training Needs Analysis

B. Training Plan Elements

C. Training Materials and Curriculum Development

D. Training Program Effectiveness

E. Performance Metrics

Training Design and Delivery
  1. Training Needs Analysis
A. Training Needs Analysis
  1. Training Plan Elements
B. Training Plan Elements
  1. Training Material Sources
  2. Adult Learning Theory
  3. Integration
  4. Training Delivery
C. Training Materials and Curriculum Development
  1. Training Program Effectiveness
D. Training Program Effectiveness

Training Design and Delivery

Summary

Master Black Belt - Chapter V

A. Executives and Champions

B. Teams and Individuals

Coaching and Monitoring Responsibilities
  1. Scoping and Resourcing
  2. Executive Reviews
  3. Leadership and Communication
  4. Feedback
A. Executives and Champions
  1. Belt Coaching and Monitoring
  2. Project Reviews
  3. Team Facilitation and Meeting Management
  4. Non-belt Coaching and Mentoring
B. Teams and Individuals
  1. Coaching and Monitoring Responsibilities
Summary

Master Black Belt - Chapter VI

A. Measurement System Analysis

B. Measuring and Modeling Relationships between Variables

C. Design of Experiments

D. Data Management and Analytics

E. Design for Six Sigma (DFSS)

E. Performance Metrics

Advanced Data Management and Analytic Methods
  1. Propagation of Errors
  2. Attribute (Discrete) Measurement System
  3. Variables (Continuous) Measurement System
  4. Destructive measurement Systems
  5. Process Capability for non-normal data
  6. Automated Process Control
  7. Statistical Process Control
A. Measurement System Analysis
  1. Autocorrelation and Forecasting
  2. Multiple regression Analysis
  3. Logistic Regression Analysis
  4. Model Fitting for Nonlinear Models
  5. General Linear Models
  6. Components of Variation
  7. Simulation
  8. Linear Programming
  9. Reliability Modeling
  10. Qualitative Analysis
B. Measuring and Modeling Relationships between Variables
  1. Factor Relationship Diagram
  2. Complex Blocking Structures
  3. DOE Approaches
C. Design of Experiments
  1. Enterprise Data Management
  2. Data Analytics
D. Data Management and Analytics
  1. QFD
  2. TRIZ
  3. Morphology Box
  4. Axiomatic Design
E. Design for Six Sigma

Advanced Data Management and Analytic Methods

Summary